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General Terms and Conditions for the Hotel Accommodation Contract

Boardinghouse Plattling
AM Immobilien GmbH
Am Karolingerfeld 4
94447 Plattling

Represented by: Detlef Armin Maier
Commercial register: HRB5057
Register court: Deggendorf Local Court
VAT identification number pursuant to Section 27a of the German VAT Act: DE326846313

1. scope of application, definitions

1.1 These General Terms and Conditions for the Hotel Accommodation Contract (“AGBH”) apply to all contracts between the guest and AM Immobilien GmbH, Karolingerfeld 4, 94447 Plattling, Germany, Phone: +49 99 31 702 82 03 E-Mail:info@rd-immobilien-management.com (hereinafter referred to as “Boardinghouse Plattling”) for the rental of rooms and flats for accommodation as well as all other services provided to the guest in this context by the flat house (hereinafter referred to as “Hotel Accommodation Agreement”), which are made available to the guest directly via the website of the Boardinghouse Plattling, available at www. boardinghouse-plattling.de, irrespective of the terminal device (e.g. PC, mobile phone) used to access the website. The guest will be informed about his specific contractual partner during the booking process as well as in the booking confirmation.

1.2 The GTCH apply exclusively. Pre-formulated terms and conditions of the guest that contradict, deviate from or supplement these GTCH do not become part of the hotel accommodation contract with the guest, even if the Boardinghouse Plattling is aware of them.

2. Performance

2.1 The Boardinghouse Plattling is obliged to keep the rooms or flats booked by the guest available and to provide the agreed services. The guest has no claim to the provision of certain rooms or flats within the booked category, insofar as this has not been expressly promised by the Boardinghouse Plattling at least in text form (e.g. by e-mail).

2.2 The guest is obliged to pay the agreed prices for the provision of the room and the other services used by him/her.

3. Conclusion of contract, booking, change of booking

3.1 Contractual partners of the hotel accommodation contract are the guest and Boardinghouse Plattling.

3.2 The selection of services of the flat house on the website does not constitute a contract offer by Boardinghouse Plattling, but is an invitation to the guest to submit an offer under the conditions apparent. The guest can make a binding offer to conclude the hotel accommodation contract via the Boardinghouse Plattling website by clicking the button labelled “Book-Pay” to transmit the data after selecting the desired rooms/apartments or services, entering his/her personal data and credit card data/invoicing data.

3.3 The Guest may correct his/her selection and entries up to the transmission of the online booking form using the usual functions of the browser (back function) or cancel the booking altogether. In addition, the Guest’s selections and entries shall be displayed again in an overview before the online booking form is submitted and the Guest may also make corrections there using the usual keyboard and mouse functions.

3.4 The hotel accommodation contract is concluded when the credit card or company invoice payment method is used by clicking on the “Pay” button (“Booking“).

3.5 The contractual provisions with details of the hotel accommodation contract including these GTCH are sent to the guest by e-mail with the confirmation of the booking. The text of the contract is only stored by the Boardinghouse Plattling for a limited period of time for the purpose of processing the contract and can no longer be accessed by the guest via the Internet.

3.6 The languages available for the conclusion of the contract are German and English.

3.7 The guest may only make changes to the booking (e.g. increase or decrease the number of rooms booked) with the consent of Boardinghouse Plattling. Boardinghouse Plattling may make the consent dependent in particular on the availability of the rooms/apartments and a reasonable increase in the price.

4. information on the non-existence of the statutory right of cancellation

The guest is informed that he/she is not entitled to a statutory right of cancellation in the event of booking as a consumer, as the booking is a contract for accommodation for purposes other than residential purposes and the contract provides for a specific date or period for the provision of the service. If the customer books as an entrepreneur, he/she is not entitled to the right of withdrawal reserved for consumer customers under §§ 312 g; 355 ff. BGB (German Civil Code) from the outset.

5. Arrival, No-Show

5.1 The room shall be available to the Guest from 3:00 p.m. on the agreed day of arrival.

5.2 The reservation shall be maintained until 23:59 (local hotel time) on the first day of the stay. In the event of non-arrival by this time and without cancellation of the booking by this time (“no-show“), Boardinghouse Plattling is entitled to cancel the booking. Thereafter, the guest no longer has a claim to accommodation.

6. use of the hotel room, departure

6.1 Use of the room and the public areas of the flat house (cf. clause 8 of the GTCH) for any purpose other than accommodation (stay, overnight stay) is expressly prohibited. Use of the rooms/apartments for purposes other than accommodation, e.g. use for public events or advertising measures, for job interviews, sales, further training and other events as well as the use of areas of the flat house outside the booked rooms/apartments for non-accommodation purposes therefore requires the prior express consent of Boardinghouse Plattling, the granting of which may be made dependent on additional remuneration.

6.2 The maximum room occupancy is as follows: Single room ( maximum 1 persone), double room (maximum 2 persone), flats (maximum 3 persone, but here maximum 2 adults and 1 child up to 17,99 years.

6.3 Young people under 18 years of age must be accompanied by an adult. Children under the age of 14 must be supervised by an adult guest at all times during their stay at the hotel.

6.4 The room is to be returned to the hotel vacated by 11:00 a.m. at the latest on the agreed day of departure.

6.5 In the event of a late return of the room/apartment (after 11:00 a.m.), the Boardinghouse Plattling may charge the guest 50 % of the price for an overnight stay in this room for its use in excess of the contract until 6:00 p.m., from 6:00 p.m. 100 % of the aforementioned price. Contractual claims of the guest are not justified by this. The guest is permitted to prove that the flat house has not incurred any damages or that the damages incurred are significantly lower than the aforementioned flat rate.

6.6 In addition, in the event of a late return of the room, the Boardinghouse Plattling reserves the right to have the room vacated and to store all of the guest’s brought-in items in the apartment building. Boardinghouse Plattling does not assume any further liability for the objects stored in this way, which exceeds the liability conditions formulated in these GTCH in accordance with item 13.

7. no resale

Any resale or subletting of booked rooms/apartments to third parties is expressly forbidden to the guest. This also includes in particular the subletting of rooms and/or room contingents to third parties, e.g. also at higher prices than the agreed room rates.

8. use of public areas of the hotel

8.1 With the booking of a room/apartment the guest may use the designated public areas of the Boardinghouse Plattling, e.g. sauna, fitness, terrace, free of charge. However, the public areas are not considered part of the hotel accommodation contract for the booked room/apartment.

8.2 Boardinghouse Plattling reserves the right to close the public areas due to urgent operational needs, even at short notice.

8.3 In the event of non-availability of the public area, the guest has no claim to partial or full reimbursement of his/her payment for the overnight accommodation service.

9. Prices, payment, set-off

9.1 The prices are total prices including taxes (such as VAT), local charges and other price components applicable at the time of conclusion of the contract. They do not include local taxes which the guest may owe to other authorities under local law, e.g. visitor’s tax. These are to be paid by the guest or his/her fellow travellers on site according to the local rates.

9.2 The debiting/invoicing of the room booking shall be made in the respective local currency.

9.3 Package offers, special promotions, discounts or other rebates cannot be combined or transferred to third parties.

9.4 Payment by credit card and thus also the booking requires a corresponding contract between the guest and a credit card institute. When booking via the Boardinghouse Plattling website, the guest shall provide his/her credit card details (credit card number, expiry date and security code (back of the credit card)). For reasons of data protection, the guest may not transmit his/her credit card data to Boardinghouse Plattling via other channels, e.g. e-mail, fax or telephone.

9.5 The amount to be paid by the guest will be charged to the credit card at the time of booking in the case of non-cancellable rates and at the end of the free cancellation period in the case of cancellable rates. The exact time of the debit to the Guest is determined by the respective credit card agreement.

9.6 Boardinghouse Plattling may also charge the credit card of the guest indicated at the time of booking for the settlement of other remunerations or open positions which the guest owes due to subsequent additional bookings and/or use of further services or other uses or his behaviour.

9.7 The amount of the advance payment results from the respective information within the framework of the conclusion of the contract. Boardinghouse Plattling is entitled to demand an appropriate security deposit from the guest upon conclusion of the contract, for example in the form of a credit card guarantee.

9.8 In the event of default of payment by the guest, the statutory regulations apply.

9.9 The guest may only offset an undisputed or legally binding claim against a claim of Boardinghouse Plattling.

9.10. Invoices are sent exclusively by e-mail to the address given by the guest at the time of booking.

9.11. In the event of invoicing to the company booking for the guest, the provisions from 9.11 bs 9.10 shall apply.

10. Withdrawal / Cancellation / No-Show of the Guest

10.1 A withdrawal of the guest (“cancellation”) from the hotel accommodation contract is only possible if a right of withdrawal has been agreed with Boardinghouse Plattling or a statutory right of withdrawal exists or if Boardinghouse Plattling agrees to the withdrawal.

10.2 The guest is requested to use the option of online cancellation of the booked room(s) on the Boardinghouse Plattling website for the cancellation declaration. Otherwise, the guest’s cancellation must be declared at least in text form (e.g. by e-mail) and should, if possible, contain the reservation or booking number for better assignability.

10.3 Insofar as a date has been agreed between Boardinghouse Plattling and the guest up to which cancellations may be made free of charge, the guest may cancel the hotel accommodation contract up to this date without triggering payment or compensation claims by Boardinghouse Plattling.

10.4 If a right of cancellation has not been agreed or has already expired and there is also no statutory right of cancellation or termination, Boardinghouse Plattling retains the claim to the agreed remuneration in the event of cancellation of the hotel accommodation contract despite the guest not making use of the service. If the cancelled room is not rented to another party, Boardinghouse Plattling has the option of claiming a cancellation fee from the guest instead of a specifically calculated compensation. This is calculated from the contractually agreed remuneration less flat-rate expenses. Unless otherwise agreed in individual cases, the guest shall in this case be obliged to pay 100% of the contractually agreed price for the overnight stay with or without breakfast.Aufwendungen. Wird nicht im Einzelfall etwas Abweichendes vereinbart, ist der Gast in diesem Fall verpflichtet, für die Übernachtung mit oder ohne Frühstück 100 % des vertraglich vereinbarten Preises zu zahlen.

10.5 In the event of a no-show pursuant to Section 5.2 of these GTCH, i.e. if the guest does not arrive by the agreed date without a cancellation declaration, Boardinghouse Plattling shall retain the claim to the agreed remuneration despite the guest’s non-utilisation of the service. In the event of a no-show, the guest is therefore obliged to pay 100% of the agreed price for the booking.

10.6 The guest is at liberty to prove that Boardinghouse Plattling did not incur the damage or that it did not incur the required flat-rate amount for all flat-rate damages mentioned in this clause.

11. Withdrawal by Boardinghouse Plattling

11.1 Boardinghouse Plattling is entitled to withdraw from the hotel accommodation contract if there is an objectively justified reason, in particular if

a. an agreed and due service of the guest (down payment / remuneration / security deposit) is not rendered even after the expiry of a reasonable grace period set by Boardinghouse Plattling or

b. rooms/apartments are intentionally booked under misleading or false information of essential facts in the person of the guest and Boardinghouse Plattling has suffered material damage due to this behaviour (“essential” can be the identity of the guest, his ability to pay or the purpose of the stay) or

c. Boardinghouse Plattling has reasonable grounds to assume that the use of the booked service endangers the smooth business operation, the security and/or the reputation of the company in public without this being attributable to the company’s sphere of control or organisation or

d. there is a breach of the prohibition on subletting (clause 7).

e. Force majeure or other circumstances beyond Boardinghouse Plattling’s control make the fulfilment of the contract impossible or unreasonably difficult for Boardinghouse Plattling.

Other legal claims of Boardinghouse Plattling, in particular claims for damages, remain unaffected.

11.2 The justified withdrawal by Boardinghouse Plattling does not justify the guest’s claim for damages.

12. Warranty, Statute of Limitations

12.1 The statutory provisions on warranty apply.

12.2 Within the scope of the statutory duty to minimise damage, the guest is obliged to contribute what is reasonable for him/her in order to avoid disruptions and to keep possible damage to a minimum, as well as to report all disruptions or damage to Boardinghouse Plattling without delay.

12.3 All claims of the guest against Boardinghouse Plattling are subject to a limitation period of one year from the statutory commencement of the limitation period, unless it concerns claims for damages based on injury to life, body or health or claims for damages based on an intentional or grossly negligent breach of duty by Boardinghouse Plattling or an intentional or negligent breach of duties typical for the contract by Boardinghouse Plattling. A breach of duty by a legal representative or vicarious agent of Boardinghouse Plattling is equivalent to a breach of duty by Boardinghouse Plattling.

12.4 The limitation period begins at the end of the year in which the claim arose and the guest became aware of the circumstances giving rise to the claim and the person of the debtor or should have become aware without gross negligence.

13. Liability of Boardinghouse Plattling

13.1 As far as nothing else arises from these GTCH including the following provisions, Boardinghouse Plattling is liable for a breach of contractual and non-contractual obligations according to the legal regulations.

13.2 Boardinghouse Plattling is liable for damages – irrespective of the legal grounds – within the scope of fault liability in the case of intent and gross negligence. In the case of simple negligence Boardinghouse Plattling is liable, subject to a milder standard of liability according to the legal regulations (e.g. for care in own affairs) only for

a. for damages resulting from injury to life, body or health,

b. for damages arising from the not insignificant breach of a material contractual obligation (i.e. an obligation the fulfilment of which is a prerequisite for the proper performance of the contract and on the fulfilment of which the other contracting party regularly relies and may rely); in this case, however, the liability of Boardinghouse Plattling is limited to the compensation of the foreseeable, typically occurring damage.

13.3 Boardinghouse Plattling is liable to the guest for items brought in by the guest in accordance with the statutory provisions. Liability for money, securities and valuables is not given; this requires a separate storage agreement with Boardinghouse Plattling.

13.4 Insofar as a parking space in the car park or a space in the bicycle storage room is made available to the guest, even for a fee, this does not constitute a safekeeping agreement. In the event of loss of or damage to motor vehicles or bicycles parked or manoeuvred on the property and their contents, Boardinghouse Plattling shall only be liable in accordance with sections 13.1 and 13.2.

13.5 The aforementioned limitations of liability also apply to breaches of duty by or in favour of persons whose fault Boardinghouse Plattling is responsible for according to legal regulations. They do not apply insofar as Boardinghouse Plattling has fraudulently concealed a defect or is liable according to mandatory statutory regulations.

14. Liability of the guest

14.1 The guest shall treat the room/apartment with care and consideration.

14.2 The guest shall be liable for any damage and consequential damage caused by him/her. This includes, in particular, all soiling exceeding the usual extent of use of a room/apartment, all damage as well as the costs of a fire alarm caused by the use of the room/apartment contrary to the General Terms and Conditions.

14.3 In case of a stay of at least 10 nights, the guest is obliged to hand over the rented apartment/room to authorised Boarding House Plattling staff on check-out.

14.04 In the event of invoicing the booking company, the company is fully liable for its employees accommodated in the Boarding House Plattling in accordance with points 14.01 to 14.03.

15. House Rules

15.1 No food, drinks or electronic devices to be brought into the apartment.

In the public areas of the flat house, the consumption of food and beverages brought in is prohibited. Breakfast can only be taken in the designated rooms of the public area (bar, café). The preparation of food in the rooms is prohibited.

For fire safety reasons, guests are not permitted to use electronic devices such as kettles and irons that they have brought with them.

15.2  No Smoking in the Apartment House

It is prohibited to smoke in the public areas as well as in the rooms/apartments.

In the event of a violation, the Boardinghouse Plattling has the right to demand an amount of EUR 500.00 (converted into the national currency of the state in which the business is located) from the guest as compensation for the additional cleaning costs including any loss of revenue due to the blocking of the room/apartment. This amount of damages is to be set higher or lower if Boardinghouse Plattling proves a higher damage or the guest proves a lower damage.

15.3  No pets

The bringing of pets is not permitted. Exceptions to this are guide dogs, deaf dogs and other comparable service dogs. These may be brought along free of charge and at any time.

15.4  House rules

The Boardinghouse Plattling, as the owner of the house rights, reserves the right to expel guests from the house if this is necessary. This applies in particular if guests do not follow the instructions of the staff, make discriminatory comments, harass or endanger other guests. The guest must comply with the huse rules.

16. Final provisions

16.1 All legal relationships between Boardinghouse Plattling and the guest or the company booking on behalf of the guest are subject exclusively to the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, if all elements of the hotel accommodation contract (registered office of the hotel company, location of the hotel and residence of the guest) are located in a state other than the Federal Republic of Germany at the time of booking, the parties’ choice of law does not affect the application of those provisions of the law of this other state which cannot be deviated from by agreement.

16.2 If the guest is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Deggendorf. The same shall apply if the guest is a consumer and has no general place of jurisdiction in the Federal Republic of Germany or his place of residence or habitual abode is unknown at the time the action is brought. Mandatory statutory provisions on exclusive places of jurisdiction remain unaffected.

Status, 10th september 2025